We recommend referring to our detailed Size Chart available on each product page to find your perfect fit. Since sizing can vary by style and fabric, please check the specific measurements provided (in inches/cm) for bust, waist, and hips.

If you're in between sizes or unsure, we suggest going one size up for a more comfortable fit. Still confused? Feel free to reach out to us via WhatsApp or email — we’re happy to help you find your ideal size based on your preferences and body type.

Yes, most of our sarees come with a matching or contrast unstitched blouse piece, which is usually attached to the end of the saree. The blouse piece length is typically mentioned in the product description.

However, for certain handwoven or vintage sarees, the blouse piece may not be included. We always specify this clearly in each product listing — so please check the details before placing your order.

Still have questions? Feel free to reach out to us!

Yes, we offer Cash on Delivery (COD) across most locations in India. You can select this option at checkout.

Please note: COD may not be available for certain pin codes or for orders above a specific value. In such cases, we recommend choosing a prepaid option for a smooth checkout experience.

Yes, you can cancel your order within 12 hours of placing it or before it is shipped, whichever is earlier. To request a cancellation, please contact us via WhatsApp or email with your order number.

Once the order is dispatched, cancellations are not possible. For prepaid orders, the refund (if applicable) will be processed within 3–5 business days to the original payment method.

Need help? Our team is just a message away!

If you haven’t received an order confirmation email or message within a few minutes of placing your order, please check your spam/junk folder or ensure that you entered the correct email ID or phone number at checkout.

If you still can’t find it, feel free to reach out to us with your name and payment details, and we’ll promptly verify and share your order status.

We're here to help—just drop us a message on WhatsApp or email!

Yes, we cater to wholesale and bulk orders. If you are interested in purchasing sarees in larger quantities, please contact our customer support.

We’re always happy to help! You can reach us through the following channels:

• Email: support@surtaclothing.in
  
• WhatsApp: +918800095549
  

Our customer support team is available Monday to Friday, 10 AM – 6 PM (IST). We usually respond within 24 hours.

We offer limited customisations and minor alterations on select products — such as adjusting blouse piece length, adding falls and pico, or making small changes to kurtas or dresses (where possible).

While we don’t provide full-scale tailoring or made-to-measure options, we’re happy to accommodate small requests whenever feasible. Just reach out to us on WhatsApp before placing your order, and we’ll let you know what’s possible.

We accept returns and exchanges for most products if initiated within 7 days of delivery. The item must be unused, unwashed, and in its original condition with tags intact.

To request a return or exchange, please contact us on WhatsApp or email with your order details. Once approved, we’ll arrange a reverse pickup where available.

Please note:

• Customised or altered items are not eligible for return/exchange.
  
• Refunds (if applicable) are processed as store credit or to the original payment method within 5–7 working days, after the returned product is received at our warehouse and passes quality check (QC).
  

Need help? Our team is just a message away!

To initiate a return or exchange, simply contact us on WhatsApp or email within 7 days of receiving your order. Please mention your order number and reason for return or exchange.

Once approved, we’ll arrange a reverse pickup (where serviceable). After we receive the product and it passes our quality check, we’ll process your refund or dispatch the replacement.

Note: Products must be unused, unwashed, and in original packaging with tags intact.

Need assistance? We’re happy to help — just reach out!