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Sale Exchange Policy

(Applicable to All Sale Orders)

During any Sale, Promotion, or Discount Event, we offer only exchanges, not returns or refunds.

Eligibility for Exchange

 

  • Exchange requests must be raised within 7 days of delivery.
  • The item must be: 
    • Unused, unworn, and unwashed
    • In original condition with all tags and packaging intact 
  • Only one-time exchange per order is allowed.
  • Exchanges are subject to stock availability. 

When You Can Request an Exchange

  • Size issues
  • Wrong item received
  • Damaged or defective product 

Note: No returns or refunds are accepted for items purchased during sale or discount periods.

To request a exchange, please visit our Portal:
👉 https://sutraclothing.in/apps/return_prime