Sale Exchange Policy

(Applicable to All Sale Orders)

During any Sale, Promotion, or Discount Event, we offer only exchanges, not returns or refunds.

Eligibility for Exchange

 

• Exchange requests must be raised within 7 days of delivery.
• The item must be: 

• Unused, unworn, and unwashed
• In original condition with all tags and packaging intact 

• Only one-time exchange per order is allowed.
• Exchanges are subject to stock availability. 

When You Can Request an Exchange

• Size issues
• Wrong item received
• Damaged or defective product 

Note: No returns or refunds are accepted for items purchased during sale or discount periods.

To request a exchange, please visit our Portal:
👉 https://sutraclothing.in/apps/return_prime