Sale Exchange Policy
(Applicable to All Sale Orders)
During any Sale, Promotion, or Discount Event, we offer only exchanges, not returns or refunds.
Eligibility for Exchange
- Exchange requests must be raised within 7 days of delivery.
- The item must be:
- Unused, unworn, and unwashed
- In original condition with all tags and packaging intact
- Only one-time exchange per order is allowed.
- Exchanges are subject to stock availability.
When You Can Request an Exchange
- Size issues
- Wrong item received
- Damaged or defective product
Note: No returns or refunds are accepted for items purchased during sale or discount periods.
To request a exchange, please visit our Portal:
👉 https://sutraclothing.in/apps/return_prime